About the Company
Seoul Cosmetic Surgery is a premier licensed medical tourism concierge service that curates the best doctors/clinics for overseas patients who are interested in various medical procedures. These procedures range from cosmetic surgery, dentistry, dermatology to medical checkups.. We provide personalized services for our clients: booking accomodation, consultation arrangement and more. About the Role
Job Category: Customer Service
Job Title: The Cosmetic Concierge Intern - Beauty & Cosmetic Surgerymetic Surgery
Experience Level: Graduate 졸업자
Preferred Korean language proficiency: Bilingual 원어민 수준
Work location: Hybrid 현장근무와 재택근무 가능, Seoul
Type of contract: Intern 인턴
Salary Range (monthly): Free internship 인턴
The Cosmetic Concierge Intern - Beauty & Cosmetic Surgery is responsible for providing a concierge service to our clientele.
In this role you will:
Review treatment Plans Coordinate treatment plans and schedules with clinics
Answer customer’s emails in a timely manner
Make recommendations for accommodation, things to do
Accompany customers for checkup consultation
Prepare marketing materials
Execute our marketing plans for cosmetic services
To perform this job, an individual must perform each essential function with excellence:
Greet and perform patient check in/out by interacting with the patients and accommodating their scheduling needs.
Retain patients by building strong relationships and providing compassionate, exceptional care. · Educate patients on services
Coordinate appointments for multiple procedures.
Respond to problems or concerns with services by answering incoming emails and returning messages within 24 hours.
Serve all patients as needed, anticipating their wants and needs.
Coordinate and execute marketing events.
Perform other duties as assigned.
Experience in customer service, also prefer someone with marketing background